Sonos’ redesigned app is awful, and everyone thinks so. The rushed redesign has been met with tons of bad ratings on the App Store since launching in May. But fixing it won’t be as easy as just re-releasing the older app.
Last month, Sonos CEO Patrick Spence apologized for the rocky launch. He promised that the brand’s top priority is fixing the app, even going as far as pushing back some product launches pegged for August. While the tech brand struggles to fix its major app blunder, many have wondered if simply rolling back to the old app would fix things. But in a Reddit AMA, Spence confirmed that Sonos had seriously considered re-releasing the old app but, after “extensive testing, we’ve reluctantly concluded that re-releasing S2 would make the problems worse, not better.”